In this May 2008 article for Apogee - Usability in Asia, Whitney discusses the importance of content to usability.

"Think about the last web site you worked on. You probably did card sorting for the information architecture. You created paper prototypes to try out different page layouts. You ran iterative usability tests to make sure people could use the site. But what about the information on the site?

Too often, user-centered design stops where the content begins."

Here is an article by John Rhodes from Apogee - Usability in Asia, published June 2008.

"About 10 years ago I would have told any new usability specialist to spend time learning about the Internet. I might have even encouraged that person to learn about web site hosting, HTML, and JavaScript. I would have made these recommendations because the web ushered in such a profound change.

These days, I would not talk about the web that much. Yes, it still offers a million opportunities to usability specialists, much like desktop software still offers opportunities, but it isn’t as cutting edge or as interesting. I would point a new usability specialist to mobile phones. More precisely, I would encourage folks to specialize on the iPhone. I know that this is akin to putting all your eggs in one basket, but the basket is huge and growing. More importantly, the challenges are intense from a user experience perspective."

Article addressing the relationship of usability and marketing requirements including links about gathering marketing requirements.

In this blog post from Web Guild, Reshma Kumar interviews Luke Wroblewski on web form design:

"Forms are a staple of the online experience. We use them daily for a host of activities from signing in/up, purchasing something, asking a question, to downloading a document. They come in all sizes, layouts, and configurations. Some are better executed than others and ultimately, impact our businesses adversely if their designs and usability are impaired. So, how do we ensure that in creating web forms, we get them right? I am speaking with Luke Wroblewski, Senior Principal at Yahoo! and author of a new book "Web Form Design: Filling in the Blanks"."

In this blog post from Publishing 2.0, Scott Karp discusses design in the context of publishing and journalism.

"On the web, in the age of Google, design has no margin of error, and there are no stupid users, only inadequate designs."