Suzanne Delbanco checks in with David Schleifer, Ph.D.,Vice President and Director of Research at Public Agenda, a nonpartisan, nonprofit research and public engagement organization that works to strengthen democracy and expand opportunity in America by fostering thoughtful public opinion, meaningful public participation and responsive public institutions. They discuss the perspectives of Americans who have experienced either type 2 diabetes, maternity care or joint replacement on what makes for good quality health care, based on research funded by the Robert Wood Johnson Foundation. David also gives a preview of future research designed to shed light on whether or not New Yorkers think that state policy should play a larger role in improving transparency and accountability in health care quality.