The use of telehealth is expanding, but has not yet reached its potential when it comes to consumer utilization and cost savings promised by vendors and health plans. Yet, it will continue to grow for a variety of reasons, including the desire to expand options for direct communications between patients and providers. Linh Tacker, from Aon Hewitt, shared current telehealth trends and strategies that could help telehealth have its desired impact as a less expensive, popular option for consumers.

Recorded: August 10, 2016