Suzanne Delbanco calls up Lisa Woods, Senior Director of Health Care Benefits at Walmart Stores, Inc., to discuss Walmart’s efforts to control costs and deliver high-value health care using a Center of Excellence approach. Suzanne and Lisa catch up about Walmart’s CoE strategy for spinal surgery, why Walmart initially began the program, and how these efforts help to reduce inappropriate care so far. Lisa also shares Walmart’s decision to expand its’ Center of Excellence approach and where Walmart’s CoEs are headed in the future.
CPR is grateful that Lisa Woods also provided in-depth insights to the CPR team for the writing of the Centers of Excellence: Walmart Stores, Inc. Case Study, published in June 2018. Access the case study today!